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Emmanuel Aublet | Retail & Innovation
After 15 years in retail management, I am fascinated by the coming e-revolution in retail; technology is irrelevant in itself but for what it brings to user experience!
Change management, improved sell scenarios, customer experience are topics I will share thoughts and ideas about on this blog.
Emmanuel Aublet
Pas les voiture de sports, non : le fabricant de papier de cabinet, qui prouve que l’innovation peut se cacher au fond d’un rouleau de papier toilette…
Contrairement à ce que l’on pourrait penser, la principale source d’échec d’un projet à forte dimension technologique est une faillite humaine :Continuer la lecture →
Oracle doubled its sales eleven of the first twelve years of its existence; this amazing growth went through various stages illustrated by the following graph; it should not be read as a linear process from Phase I to VII, but rather as a permanently evolving cycle: what comes after Phase VII could be “Survival” or “Growth Orientation” or “Decline”…
Dans les entreprises, le passage des commandes courriers au e-commerce ne s’est pas fait en un jour, et a impliqué de fortes transitions organisationnelles. Le consommateur y a d’ailleurs joué un rôle.